Get in Touch
Have a question or need help? We're here for you. Check our FAQ for quick answers, or reach out directly.
Email Support
Best for detailed questions and technical issues
support@deletemytweets.appWe typically respond within 24 hours
Response Times
We aim to respond to all emails within 24 hours on business days. For urgent issues affecting your purchase, we prioritize those tickets. If you haven't heard back in 48 hours, please check your spam folder or reach out again.
How Can We Help?
Technical Support
App not working? Getting errors? We'll help you troubleshoot.
When contacting us about this:
- •Include your operating system (Windows/macOS version)
- •Describe what you were doing when the issue occurred
- •Include any error messages you see
- •Let us know how many tweets you're trying to delete
Refund Requests
We offer a 30-day money-back guarantee, no questions asked.
When contacting us about this:
- •Include your purchase email address
- •Let us know if there's something we could improve
- •Refunds are processed within 5-7 business days
Feature Requests
Have an idea to make Delete My Tweets better? We'd love to hear it.
When contacting us about this:
- •Describe the feature you'd like to see
- •Explain how it would help your workflow
- •We consider all suggestions for future updates